Privacy Policy
Falcon Consultant Service Last updated: August 2026
Falcon Consultant Service (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our tax and accounting services, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number, mailing address
- Financial and tax information: income details, banking information, HST/tax filing details, and other documentation needed to prepare or file your returns
- Personal details relevant to filings: marital status, dependents, home purchase/sale details, education records (e.g., T2202), and similar information you provide for tax purposes
- Website usage data: pages visited, browser type, and general analytics collected through cookies or similar technologies
2. How We Use Your Information
We use your information to:
- Prepare, review, and file tax returns and related documents on your behalf
- Provide tax planning and advisory services
- Communicate with you about your engagement, deadlines, or account
- Respond to inquiries submitted through our website or newsletter sign-up
- Improve our website and services
- Comply with legal and regulatory obligations, including CRA requirements
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- The Canada Revenue Agency (CRA) and other relevant authorities, as required to file or support your tax matters
- Service providers (e.g., secure document storage, email, or scheduling tools) who assist us in delivering our services, under confidentiality obligations
- Legal or regulatory bodies, if required by law or to protect our legal rights
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal and financial information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal and tax information for as long as necessary to fulfill the purposes described in this policy, and as required by CRA recordkeeping requirements (generally a minimum of six years from the end of the relevant tax year, unless otherwise required).
6. Cookies
Our website may use cookies or similar technologies to improve your browsing experience and understand site usage. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
7. Newsletter and Email Communications
If you sign up for tax tips or CRA deadline reminders through our website, we will use your name and email solely for that purpose. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
8. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information (subject to legal or contractual restrictions)
- Ask questions about how your information is handled
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our services are not directed at individuals under 18, and we do not knowingly collect personal information from minors without parental or guardian involvement (e.g., as part of a family tax filing).
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date at the top reflects the most recent revision.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: okhan.cma@gmail.com
- Phone: 519.500.9464
- Address: Toronto, Ontario, Canada